At our clothing store, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your data when you visit our website and make a purchase. By using our website, you consent to the practices described in this policy. If you have any questions or concerns, please contact us at richbai888@gmail.com.
- Information We Collect
1.1 Personal Information
When you make a purchase or create an account, we collect personal information, including:
Name
Email address
Shipping and billing addresses
Phone number
Payment information
1.2 Non-Personal Information
We also collect non-personal information to enhance your shopping experience:
IP address
Browser type and version
Operating system
Referring website
Pages viewed and time spent on our website
Cookies and tracking technologies
- How We Use Your Information
We use your personal information for the following purposes:
2.1 Order Processing
To process and fulfill your order, including:
Processing payment transactions
Shipping and delivery
Providing order confirmations and updates
2.2 Customer Service
To respond to your inquiries, provide support, and improve our service:
Manage returns and exchanges
Resolve issues and complaints
Respond to feedback and suggestions
2.3 Marketing and Communications
To keep you informed of our products, promotions, and special offers:
Send promotional emails and newsletters
Personalize your shopping experience
2.4 Website Improvement
To enhance your browsing experience and optimize our website:
Analyze usage patterns and trends
Improve website functionality and design
- Sharing Your Information
We do not sell, trade or otherwise transfer your personal information to outside parties except as follows:
3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments and delivering orders. These providers are contractually obligated to protect your information and use it only to provide services to us.
3.2 Legal Requirements
We may disclose your information if required by law, to comply with legal process, or to protect our rights and property.
3.3 Business Transfers
In the event of a merger, acquisition or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such changes and how it may affect your information.
- Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, use or disclosure. This includes:
SSL encryption: protects data transmitted between your browser and our servers.
Secure payment processing: uses trusted payment gateways.
Access Control: allows only authorized personnel to access personal information.
- Your Rights and Choices
You have the following rights with respect to your personal information:
5.1 Access and Correction
You may request access to your personal information and request correction if it is inaccurate or incomplete. To make a request, please contact us at support@ourclothingstore.com.
5.2 Opt-out
You may opt-out of receiving promotional emails and newsletters by following the unsubscribe instructions provided in each email or by contacting us directly.
5.3 Cookies
You can manage cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website constitutes your acceptance of the revised policy. - Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
If you have any questions or need assistance with our refund policy, please contact us at:
Email: richbai888@gmail.com
Phone/WhatsApp: +86-18937630968
Thank you for trusting us and providing us with your personal information. We are committed to protecting your privacy and ensuring a safe and enjoyable shopping experience.